Returns & Exchanges

We take pride in the artisanal quality of our handcrafted home collections and want you to be completely satisfied with your purchase. If for any reason you are not happy with your selection, we accept returns of unused items in their original packaging within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

2

Pack with Care

Securely place the items in their original Michael Aram gift box and shipping carton, ensuring adequate padding to protect the delicate metalwork and glass during transit.

3

Ship the Package

Affix the provided return label to your package and drop it off at any authorized shipping carrier location; please retain your tracking number for your records.

4

Receive Your Refund

Once our warehouse inspects the returned items to ensure they are in original condition, a refund will be issued to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing